#5 A Strong End User Experience

What user doesn’t dream of a simple and intuitive system? Studies have shown that if the initial experience is good, the change from an outdated accounting system to a new system may take the user as few as five days. Fewer keystrokes mean improved productivity and better acceptance. Whenever possible, information like business unit or location should be tied to an end user to reduce keystrokes. Data validation should be used to prevent duplicate entries or numbers. The chart of accounts should be cleaned up so that sub accounts are used rather than extensions of the core accounting codes. To save time reconciling entries, unbalanced entries should be prevented. Tabbing through fields speed up data entry and the enter key should prompt the application to save. An end user should be able to request approvals directly within the system. Finally, the system should reduce the need for printing out reports, thereby reducing the amount of paper waste.


About Cameron Ackbury, CPA

Founding Director at DaggerFoil Group
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